Services · Fixes & troubleshooting
Something broken? Let’s fix it.
Error messages after an update, pages that fall apart on phones, plugins that clash or a site that’s suddenly slow. I track down WordPress problems and fix them properly, usually in hours, not weeks. No job is too small.
What I fix
Common problems, solved properly
Forms and emails
Contact forms that stopped sending, emails landing in spam and order or notification emails that never arrive.
Errors and white screens
Critical errors, blank white screens, PHP warnings and sites that won’t load after an update.
Plugin and theme conflicts
Plugins that clash, updates that broke something and features that stopped working for no clear reason.
Layout and styling glitches
Pages that look wrong on phones, broken menus, misaligned sections and styling that won’t behave.
Slow pages
Heavy images, bloated plugins and slow loading tracked down, so pages are quick again on every device.
Hacked sites
Malware removal, security hardening and clearing Google warnings when a site has been hacked.
Hourly help
Pay only for the time it takes
Most fixes take one to three hours, so you don’t need a big budget or a monthly plan to get help. Tell me what’s going wrong and I’ll give you an hour range up front. You only pay for the time it actually takes, so if a one to three hour fix takes one hour, you pay for one. Got a list of small things? I can work through them together in one go.
How I work
Fixed properly, not patched over
When something breaks on your website, it’s tempting to find a quick workaround and move on. The trouble is, the same problem tends to come back, often at the worst possible time. I find out what’s actually causing it, whether that’s a plugin conflict, an outdated theme, a server setting or a single line of code, and fix that.
Your site is already doing a job for your business, so I treat it with care. I take a backup before changing anything, and bigger fixes are tested on a private copy of your site first, so your live site keeps working while I work.
WordPress is my specialty, so I can step into almost any WordPress site, whether it runs on a custom theme, a page builder like Elementor or Divi, or a mix of plugins added by different developers over the years. If I spot anything else that needs attention while I’m in there, I’ll let you know.
Need more than a fix? I also add new pages and features, look after sites on a monthly maintenance plan and handle full redesigns.
Every fix includes
- A backup before any changes
- An hour range before work starts
- The cause fixed, not just the symptom
- Testing on phones, tablets and desktops
- A plain-English note on what was wrong
- A heads-up on anything else I spot
How it works
From problem to fixed in four steps
Tell me
Describe what’s going wrong, with a link or a screenshot if you have one. A few sentences is plenty.
Estimate
I take a look and give you an hour range for the fix, like one to three hours, based on what I think is causing it.
Fix
I back up your site, fix the cause and test the result on phones, tablets and desktops.
Done
You check the fix, and I send a short note on what was wrong and what I changed.
Related work
Sites we’ve worked on
Questions
Good to know
How much does a fix cost?
I give you an hour range up front, and you only pay for the time the fix actually takes. If I quote one to three hours and it’s fixed in one, you pay for one. If it looks like it will take longer than the range, I’ll check with you before going further.
How quickly can you start?
Small fixes can usually be scheduled within a few days. If your site is down or broken in a way that’s costing you customers, let me know and it goes to the front of the line.
Can you fix a site someone else built?
Yes. Most of the sites I fix were built by someone else, from custom themes to page builders and WooCommerce stores. I work out how your site was put together before changing anything.
What access do you need?
Usually an administrator login for WordPress, and sometimes access to your hosting. I recommend creating a separate account for me that you can remove once the job is done.
What if the problem keeps coming back?
I fix the cause rather than the symptom, and I’ll tell you if something bigger is behind it, like an outdated theme or a plugin that’s no longer supported, along with your options.
Can you help on an ongoing basis?
Yes. Many clients just reach out when something comes up. If you’d like updates, backups and small fixes handled every month, a maintenance plan covers it.
A note from the owner
“Quick fix or full rebuild, you’ll work directly with me from the first message to the finished job.”
Scott Meissler Founder & lead developer
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